Privacy Policy

At The Living Seed Company, we deeply respect your privacy. We believe your personal information belongs to you, and we are committed to protecting it with care and integrity.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you visit our website or make a purchase, we may collect certain information, including:

Personal Information You Provide

When you place an order, sign up for our newsletter, leave a review, or contact us, you may provide:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through third-party providers)

Automatically Collected Information

Like most websites, we may automatically collect limited data such as:

  • Device type and browser

  • IP address

  • Pages visited and time spent on the site

  • General location (city/state)

This helps us improve the website experience and understand how visitors interact with our store.

How We Use Your Information

We use your information only to support and improve our services, including to:

  • Process and ship orders

  • Communicate with you about your purchase

  • Respond to customer service inquiries

  • Send newsletters or updates (only if you opt in)

  • Improve our website and offerings

We Do Not Sell Your Personal Information

We want to be very clear:

We do not sell, rent, or trade your personal information to third parties.

Your trust matters to us, and your data is never treated as a commodity.

Third-Party Services

To operate our store, we rely on trusted third-party services that help us provide a smooth and secure experience. These may include:

These providers only receive the information necessary to perform their services and are required to handle it responsibly.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep your cart active

  • Remember preferences

  • Understand site traffic and performance

You can disable cookies through your browser settings, though some features may not function properly.

Security

We take the security of your personal information seriously and use appropriate safeguards to protect it.

When you enter sensitive information during checkout, such as payment details, that information is encrypted and transmitted securely using SSL (Secure Socket Layer) technology.

Please note that we do not store or retain your credit card numbers. All payment transactions are processed through secure, trusted third-party payment providers.

We also work with independent fraud-prevention and monitoring services to help ensure transactions on our website remain safe and protected.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage is ever completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

Your Choices

You have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct or delete your information

  • Unsubscribe from marketing emails anytime via the link in our emails

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or services. Updates will always be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please reach out:

The Living Seed Company
Email: info@livingseedcompany.com
Website: livingseedcompany.com